Terms of Service

Acceptance of Terms

By accessing and using the Pixelware website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Pixelware provides custom software development, web design, mobile application development, and related digital services. The specific scope, deliverables, and terms for each project will be defined in a separate agreement or proposal.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

Client Responsibilities

Clients agree to provide accurate and complete information necessary for the completion of projects.

Clients are responsible for obtaining any necessary permissions, licenses, or rights for content provided to us for use in projects.

Timely feedback and approvals are essential for project completion. Delays in client responses may affect project timelines.

Intellectual Property

Upon full payment, clients receive ownership rights to the custom work created specifically for their project, unless otherwise specified in the project agreement.

Pixelware retains the right to display completed work in our portfolio and marketing materials unless a confidentiality agreement is in place.

Pre-existing materials, frameworks, and tools used in development remain the property of their respective owners.

Payment Terms

Payment terms, including deposits, milestones, and final payments, will be specified in individual project proposals or contracts.

Late payments may result in project delays or suspension of services.

All fees are non-refundable unless otherwise stated in the project agreement.

Confidentiality

We treat all client information and project details as confidential. We will not disclose sensitive business information to third parties without consent.

Clients agree to keep proprietary information about our processes, tools, and methods confidential.

Limitation of Liability

Pixelware shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service in question.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Warranties

We provide a warranty period for bug fixes on delivered work, as specified in individual project agreements.

This warranty covers defects in our workmanship but does not cover issues arising from third-party services, client modifications, or circumstances beyond our control.

Termination

Either party may terminate a project agreement with written notice, subject to the terms specified in the project contract.

Upon termination, clients are responsible for payment of all work completed up to the termination date.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Greece.

Any disputes arising from these terms shall be resolved in the courts of Athens, Greece.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

Continued use of our services after changes constitutes acceptance of the modified terms.

Contact

For questions about these Terms of Service, please contact us at:

Email: hi@pixelware.gr

Phone: +30 210 505 4800

Address: Sevastias 7, Peristeri, Athens, Greece